Cancellation policy
Cancellation Policy
At **IMEI Repair Server** (https://imeirepairserver.store/), we understand that circumstances may change, and you may need to cancel an order. This Cancellation Policy applies to all **physical products**, **digital products**, and **services** purchased on our website. Please read this policy carefully to understand your options and responsibilities.
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### **1. Cancellation Policy for Physical Products**
Physical products include phone flashing boxes, dongles, and other related tools for phone repair.
#### **Eligibility for Cancellation**
- You may cancel an order for physical products **only if it has not been shipped**.
- Once the order has been shipped, our **Return Policy** will apply.
#### **How to Cancel**
- Contact us immediately at **info@imeirepairserver.store** with your **order number** and request for cancellation.
- If the order has not been shipped, we will cancel it and issue a **full refund** to your original payment method.
- If the order has already been shipped, you will need to follow our **Return Policy** to return the product.
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### **2. Cancellation Policy for Digital Products**
Digital products include software licenses, activation keys, and downloadable tools.
#### **Eligibility for Cancellation**
- Digital products are **non-refundable and non-cancelable** once the purchase is complete.
- If you encounter any issues with the product, please contact our support team for assistance.
#### **Exceptions**
- If the digital product is **defective or not as described**, contact us within **7 days** of purchase. We will investigate and provide a replacement or refund if applicable.
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### **3. Cancellation Policy for Services**
Our services include IMEI repair, network unlocking, FRP bypass, and other phone repair services.
#### **Eligibility for Cancellation**
- You may cancel a service **only if the process has not started**.
- Once the service process has begun, cancellation is **not possible**, and no refund will be issued.
#### **How to Cancel**
- Contact us immediately at **info@imeirepairserver.store** with your **order number** and request for cancellation.
- If the service has not started, we will cancel it and issue a **full refund** to your original payment method.
- If the service has already started, no refund will be issued.
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### **4. Refund Process for Cancellations**
- Refunds for canceled orders will be issued to the **original payment method** used during purchase.
- Refunds typically appear in your account within **1-10 business days**, depending on your bank or payment provider.
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### **5. Contact Us**
If you have any questions or concerns about our cancellation policy, please contact us at:
**Email**: info@imeirepairserver.store
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**Thank you for choosing IMEI Repair Server. We are committed to providing you with a seamless and satisfactory experience.**
